Shipping Policy
Shipping Policy – Fashion Delivered with Precision
At SwiftLink Gateway, we understand that when you place an order, you’re not just buying clothing—you’re investing in your personal expression. That’s why we’ve built a streamlined, transparent, and efficient shipping process to make sure your fashion finds arrive on time and in top condition.
Shipping Regions
We offer global shipping to many countries and regions. Whether you’re in a major city or a remote location, we aim to make our styles accessible across borders. As we continue to expand, we work with trusted international couriers to ensure reliable and trackable deliveries.
Order Processing Times
All orders are processed within 1–3 business days after payment confirmation. During peak seasons, processing may take slightly longer, but we always work to minimize delays. Orders placed on weekends or holidays will begin processing the following business day.
Estimated Delivery Times
Delivery times depend on your location and selected shipping method:
Standard Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Delays may occur due to customs clearance or external shipping factors, but we’ll keep you updated if anything changes.
Shipping Fees
Shipping fees are calculated at checkout based on your location, order weight, and delivery option. We occasionally offer free shipping promotions—be sure to subscribe to our newsletter to stay informed.
Track Your Order
Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number and a link to monitor the delivery status. Tracking usually becomes active within 24 hours of dispatch.
Eco-Conscious Packaging
We package our items using minimal and recyclable materials wherever possible. Fashion shouldn’t come at the expense of the environment, and we strive to deliver style sustainably.
Lost, Delayed, or Damaged Packages
If your order has not arrived within the expected timeframe, please contact us at [email protected]. If your package arrives damaged or with missing items, notify us immediately with your order number and relevant photos. We’ll investigate and work to resolve the issue efficiently—whether through reshipment, refund, or store credit.
Customs and Duties
For international orders, customs duties and taxes may apply depending on your country’s regulations. These charges are not included in your purchase price and are the responsibility of the buyer. Please check your local customs policies before placing your order.
Address Errors
Ensure your shipping address is correct before placing your order. If you need to make a change, contact us as quickly as possible. Once an order is in transit, we may not be able to redirect it.